Terms of Service

Last Updated: September 15, 2026

Welcome to Nat’s Nail Box! These Terms of Service (“Terms”) govern your use of our website and your purchase of products from Nat’s Nail Box.

Throughout these Terms, “Nat’s Nail Box,” “we,” “us,” and “our” refer to Nat’s Nail Box. “You” and “your” refer to anyone who visits our website, purchases our products, or otherwise uses our Services.

By accessing our website, placing an order, or using our Services, you agree to these Terms. Please read them carefully before using our website.

If you do not agree with these Terms, please do not use our website or Services.

Our online store may be hosted or supported by third-party ecommerce providers, such as Shopify, which provide the technology that allows us to sell our products online.

1. Online Store Terms

By using our website, you represent that you are at least the age of majority in your state of residence, or that you are using the website with the permission and supervision of a parent or legal guardian where permitted by law.

You agree not to use our products or website for any unlawful or unauthorized purpose.

You may not:

• Violate any applicable laws or regulations
• Infringe upon our intellectual property rights or the rights of others
• Attempt to damage or interfere with our website
• Upload viruses, malware, or other harmful code
• Use our website for fraudulent or abusive purposes

We reserve the right to refuse or terminate access to our Services if these Terms are violated.

2. General Conditions

We reserve the right to refuse service or cancel an order when permitted by law, including when we reasonably believe an order is fraudulent, unauthorized, or otherwise violates our policies.

You agree not to reproduce, copy, sell, resell, or exploit any portion of our website, products, content, or Services without our written permission.

Our headings are provided for convenience and do not affect the interpretation of these Terms.

3. Product Information

Nat’s Nail Box creates handmade and hand-painted press-on nails.

We make reasonable efforts to ensure that product descriptions, photographs, colors, sizes, and other information displayed on our website are accurate.

However, because our products are handmade:

• Slight variations in color, artwork, shape, or finish may occur.
• Colors may appear different depending on your screen or device.
• Individual sets may have small artistic differences.

These variations are part of the handmade nature of our products and do not necessarily constitute defects.

We reserve the right to modify product descriptions, designs, availability, and pricing at any time.

4. Pricing and Product Availability

All prices displayed on our website are subject to change without notice.

We reserve the right to:

• Change product prices
• Modify or discontinue products
• Limit product quantities
• Limit or refuse orders
• Correct pricing or product information errors

If an error affects an order you have placed, we may contact you to discuss the issue and, where permitted by law, may cancel or modify the order.

5. Handmade & Custom Orders

Some Nat’s Nail Box products may be handmade to order or customized according to customer specifications.

Custom designs and custom-sized nail sets are made specifically for the customer and may be subject to our Returns, Exchanges & Refund Policy.

Please carefully review your sizing and order details before submitting your order.

6. Orders and Account Information

We reserve the right to refuse, limit, or cancel an order when permitted by law.

This may include orders that appear to:

• Be fraudulent or unauthorized
• Be placed using incorrect information
• Be intended for resale when prohibited
• Exceed reasonable quantity limits
• Violate our policies

If we cancel or modify an order, we may contact you using the email address, phone number, or other contact information provided with your order.

You agree to provide accurate and current information when placing an order.

7. Payment

Payment must be successfully received before an order is processed or shipped.

Payment information may be processed through third-party payment providers. We do not intentionally store complete payment card information on our own systems.

By submitting an order, you authorize the applicable payment provider to process your payment.

8. Shipping

We will make reasonable efforts to process and ship orders within the timeframe stated on our website.

Shipping times may vary depending on the shipping method, destination, carrier delays, weather, holidays, or other circumstances outside our control.

Once an order has been handed to the shipping carrier, carrier delays are outside our direct control.

Please review our Shipping Policy for additional information.

9. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Returns, Exchanges & Refund Policy.

Please review that policy before placing an order.

Our Returns & Refund Policy can be found here:

[LINK TO RETURNS & REFUND POLICY]

10. Intellectual Property

All content on the Nat’s Nail Box website, including but not limited to:

• Logos
• Brand names
• Product photographs
• Nail designs
• Graphics
• Written content
• Videos
• Website design
• Product descriptions

is owned by or licensed to Nat’s Nail Box unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our written permission.

11. Customer Reviews & User Content

If you submit a review, photograph, testimonial, comment, or other content to Nat’s Nail Box, you are responsible for ensuring that you have the right to share that content.

You agree not to submit content that:

• Is false or misleading
• Violates another person's rights
• Infringes copyright or trademarks
• Contains unlawful, threatening, abusive, or obscene material
• Contains malicious software
• Impersonates another person

We reserve the right to remove content that violates these Terms or applicable law.

If you voluntarily submit content for publication, you grant Nat’s Nail Box permission to use, display, reproduce, and share that content for business and promotional purposes, subject to applicable law and any separate agreement we may have with you.

12. Third-Party Services and Links

Our website may contain links to third-party websites or use third-party services, including payment processors, shipping providers, social media platforms, analytics services, and ecommerce tools.

We are not responsible for the content, privacy practices, security, or policies of third-party websites or services.

Your use of third-party services may be subject to those providers' own terms and policies.

13. Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Please review our Privacy Policy here:

[LINK TO PRIVACY POLICY]

14. Errors and Corrections

From time to time, our website may contain typographical errors, inaccurate information, or omissions relating to products, pricing, promotions, availability, shipping, or other information.

We reserve the right to correct errors and update information at any time.

If an error affects an order you have already placed, we may contact you and take appropriate action as permitted by applicable law.

15. Prohibited Uses

You may not use our website or Services:

• For any unlawful purpose
• To violate applicable laws or regulations
• To infringe intellectual property rights
• To submit false or misleading information
• To impersonate another person or business
• To transmit viruses or malicious code
• To interfere with website security
• To collect personal information from other users without authorization
• To spam, phish, scrape, or engage in fraudulent activity
• To interfere with the operation of our website

We reserve the right to restrict or terminate access to our website for prohibited or abusive activity.

16. Disclaimer

Our website and Services are provided on an “as available” basis.

We make reasonable efforts to keep our website accurate and functioning properly, but we do not guarantee that:

• The website will always be available
• The website will be error-free
• Information will always be current or complete
• The website will be free from viruses or other harmful components

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded or limited under applicable law.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Nat’s Nail Box and its owners, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, or consequential damages arising from your use of our website or Services.

Nothing in these Terms limits liability where such limitation is prohibited by law.

18. Indemnification

To the extent permitted by applicable law, you agree to defend and hold harmless Nat’s Nail Box and its owners, employees, contractors, service providers, and affiliates from claims, damages, liabilities, losses, and reasonable expenses arising from your violation of these Terms or misuse of our website or Services.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

20. Termination

We may suspend or terminate your access to our website or Services if you violate these Terms or engage in fraudulent, abusive, or unlawful activity.

Any provisions that by their nature should continue after termination will remain in effect.

21. Changes to These Terms

We may update these Terms from time to time to reflect changes to our business, website, products, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of our website after changes are posted means that you accept the updated Terms to the extent permitted by applicable law.

22. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.

If you operate Nat’s Nail Box in California, this section can be updated to refer specifically to California law.

23. Contact Information

If you have questions about these Terms of Service, please contact us:

Nat’s Nail Box
Email: [your business email]
Website: [your website]

Thank you for supporting our mother-and-daughter small business. 💕💅

Nat’s Nail Box
Handmade with love. Created together. Made for you.